Santa Monica Resort
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John Carrasco and the Front Office staff
John is a well-seasoned hospitality professional with over 20 years experience in the hotel industry. He has a wealth of information and treats every guest as his own personal friend.Quoting John: "We do not have clients, but friends who stay with us every time they visit Goa. Ours is a hotel that will grow on you."
This accommodation provider has taken action to address one or more issues (whether environmental, social or cultural) which will contribute positively to the long term viability of the destination and hence their site displays a Caring for the destination rating.
Main area of focus in Caring for the Destination:
Training and employment for youth and energy saving.
Training and employment for youth and energy saving.
Detailed description of the Caring for the Destination Initiative:
The hotel provides training for local youth in all areas of the hospitality industry as well as employing local youth.
The hotel has implemented a waste water recycling unit to water its gardens. It has changed all the light bulbs to CV types and installed solar heaters.
The hotel provides training for local youth in all areas of the hospitality industry as well as employing local youth.
The hotel has implemented a waste water recycling unit to water its gardens. It has changed all the light bulbs to CV types and installed solar heaters.
This rating is an aggregate score for "Caring for Destination" we survey the travellers
The Santa Monica Resort has an average rating of 1.83 (out of a possible 3)
Traveller Comments:The Santa Monica Resort has an average rating of 1.83 (out of a possible 3)
The scores for each parameter are:
Traveller find the hotel to be "caring for the destination": 2
Traveller book this hotel because it was listed as "caring for the destination": 1.67
Traveller find the hotel to be "caring for the destination": 2
Traveller book this hotel because it was listed as "caring for the destination": 1.67
"Next time only me but also my frinds will not stay in that hotel. Santa Monica, Its better to stay in the streets."
Mr. Dayala S. - India on 31/12/2009
Mr. Dayala S. - India on 31/12/2009
This rating is an aggregate score for the six parameters we survey (Cleanliness, Check in/Welcome, Service, Charm/Experience, Overall Impression/Value)
The Santa Monica Resort has an average rating of 2.78 (out of a possible 5)
Traveller Comments:The Santa Monica Resort has an average rating of 2.78 (out of a possible 5)
The scores for each parameter are:
| Cleanliness | 2.75 |
| Check in/Welcome | 2.75 |
| Service | 2.5 |
| Charm/Experience | 2.75 |
| Overall Impression/Value | 3 |
"nothing to clean the toilets... can be embarassing...
the smell of the blankets"
Mr. Ricardo M. - Portugal on 30/03/2010
the smell of the blankets"
Mr. Ricardo M. - Portugal on 30/03/2010
"Hotel people are least bother about the customer, they are not ready to tell the direction or even they are not ready to send people for picke when we are struggling to find the hotel."
Mr. Dayala S. - India on 31/12/2009
Mr. Dayala S. - India on 31/12/2009
"People at the reception can be more welcoming. It is also good to have enough tourist information at the front desk. For example, we wanted information on Dolphin cruise. But, neither the people at the reception helped us nor there were any tourist info available at the hotel. It looks like foreign tourists are treated better than Indian tourists."
Mrs. Maya B. - India on 01/10/2009
Mrs. Maya B. - India on 01/10/2009
"The resort was not good. Room was very small,uncomfortable bed,small toilet. Uncleaned cafeteria, worst food ever had. No welcome at the time of check in."
Mr. Virendra Kumar S. - India on 24/07/2009
Mr. Virendra Kumar S. - India on 24/07/2009
"The room was not up to the mark, flush was not working, towels were not clean....
Food was good and the smimming pool was well maintained
Staff were helpful"
Mr. Anupam B. - India on 15/10/2008
Food was good and the smimming pool was well maintained
Staff were helpful"
Mr. Anupam B. - India on 15/10/2008
"The communication between the travels and the hotel is too bad. I paid for MAP plan , but it was communicated as CP. If the receiptionist is not there, the trveller won't get any update on his facility. The food is not that much good and we have very less varities."
Mr. BASKARAN C. - India on 05/06/2007
Mr. BASKARAN C. - India on 05/06/2007
"Hotel highly recommended ,our beds were hard the manager purchased two new matreses for us ,nothing was too much for them ,The hotel is central for everything with taxi,s outside which will take you anywhere for a small amount ,rooms basic but very clean ..Staff fantastic could'nt do enough for you and the hotel food was excellant .
This is our sixth time to Goa now and Hotel snata Monica is one of the nicest hotels we have stayed in ....pool small but very very clean.and it is a peacefull hotel great for families.
Thank you for a good holiday ."
Mr. Richard e. - United States on 14/04/2006
This is our sixth time to Goa now and Hotel snata Monica is one of the nicest hotels we have stayed in ....pool small but very very clean.and it is a peacefull hotel great for families.
Thank you for a good holiday ."
Mr. Richard e. - United States on 14/04/2006
